Privacy Policy
This privacy policy describes how CleanDays collects, uses, and shares personal information of users of our website [Website Address] and customers of our cleaning services.
Information We Collect:
- Personal Information: We collect personal information such as your name, address, phone number, email address, and payment information when you book our services or contact us through our website.
- Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Cookies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. You can control cookies through your browser settings.
How We Use Your Information:
- Provide Services: We use your personal information to schedule and provide our cleaning services, process payments, and communicate with you about your bookings.
- Improve Our Website: We use usage data to analyze trends, administer our website, and gather demographic information about our user base.
- Marketing Communications: With your consent, we may send you promotional emails about our services, special offers, or other information we think you may find interesting. You can opt-out of receiving these emails at any time.
- Customer Support: We use your information to respond to your inquiries, resolve disputes, and provide customer support.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.
How We Share Your Information:
- Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, or provide other services. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
Data Security:
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive data transmitted online.
- Storing your information on secure servers.
- Limiting access to your information to authorized personnel only.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Your Rights:
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at [Your Email Address]. We may require you to verify your identity before processing your request.
Children’s Privacy:
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
Changes to This Privacy Policy:
We may update this privacy policy from time to time. We will post any changes on our website and update the effective date above. Your continued use of our website or services following any changes constitutes acceptance of those changes.
Contact Us:
If you have any questions about this privacy policy, please contact us at:
CleanDays
[Your Address]
[Your Email Address]
[Your Phone Number]